Privacy Policy

To provide our security, fire safety, and IT services, we collect necessary personal and business information. This typically includes your name, company name, physical address (for installation and service), phone number, email address, and payment information. For Managed IT clients, we may also process technical system data required to monitor and secure your network infrastructure.

We use the collected data primarily to deliver the services you request. This includes scheduling on-site installations, conducting system maintenance, processing billing, and providing technical support. We may also use your contact information to send important service notifications, such as system status alerts or renewal reminders.

Esptek respects your privacy and does not sell your personal data. We share information only with trusted third-party service providers strictly necessary for our operations, such as payment processors, equipment vendors for warranty registration, or upstream communication carriers for VoIP services. These parties are obligated to protect your data and use it only for the specific service requested.

As a security company, protecting your data is our top priority. We implement industry-standard physical, electronic, and managerial procedures to safeguard your personal information and sensitive system data. However, please acknowledge that no method of transmission over the Internet or electronic storage is 100% secure.

Our website uses standard cookies to improve functionality and analyze web traffic. These cookies help us understand how visitors interact with our site and allow us to enhance user experience. You can choose to disable cookies through your browser settings, though this may limit your use of certain website features.

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. You may also request the deletion of your data, provided it is not required for ongoing service contracts, legal compliance, or billing purposes. To exercise these rights, please contact our support team.

If you have any questions about this Privacy Policy or our data handling practices, please contact us via email at support@esptek.com or by phone through our main office line.